FlyerTalk Forums - View Single Post - Schedule Change results in illegal connection
Old Feb 13, 2010 | 5:56 pm
  #13  
Air Brian
 
Join Date: Jan 2003
Location: BNA
Programs: DL PM/MM, Hilton Diamond, *wood plat, UA 1kc
Posts: 921
Originally Posted by BobH
Just checked the schedule for a future flight and it appears that the IT experts at Delta haven't set things us so that when a schedule change occurs (and that does happen), a verification is made that all connection are legal.

In this case, they think I can connect from puddle jumper land at DTW to a real plane and they've only given me 20 minutes to do it ....

and of course E mail messages informing the customer of these changes continue to prove themselves unreliable or maybe not existent is a better word.

Why am I not surprised?

Bob H
did you say "experts"? no one there could possibly be described as such...
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