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Thread: Schedule Change results in illegal connection
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Old Feb 13, 2010 | 3:19 pm
  #12  
pragakhan
 
Join Date: Mar 2007
Location: US
Programs: DL GE
Posts: 1,654
Originally Posted by BobH
Just checked the schedule for a future flight and it appears that the IT experts at Delta haven't set things us so that when a schedule change occurs (and that does happen), a verification is made that all connection are legal.

In this case, they think I can connect from puddle jumper land at DTW to a real plane and they've only given me 20 minutes to do it ....

and of course E mail messages informing the customer of these changes continue to prove themselves unreliable or maybe not existent is a better word.

Why am I not surprised?

Bob H
I had the same thing happen to me, it took about 12 minutes to get it resolved calling (even during the ATL cluster).
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