FlyerTalk Forums - View Single Post - Wait time on the phone with reservations

Feb 13, 2010 | 5:22 am

#5

PMMMDL

Join Date: Jun 2005

Location: Gone to Carolina in my mind

Programs: AA ExpMM, DL 2MM, IHG Spire/RA

Posts: 1,986

I haven't had to wait more than a minute or two in the last couple of years.

I called Wednesday night (had a thursday flight to JFK) and got through in about 30 seconds.

Are you guys putting in your skymiles number correctly when prompted?

I used to have long wait times many years ago before I was a PM, but as I said, I haven't had any problem getting through recently. Getting what I need done can be more difficult of course.

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