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Thread: Departure Time Revisions. What is "official" and what is "modifable"
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Old Feb 12, 2010 | 8:02 pm
  #7  
Benny8444
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Join Date: Oct 2005
Location: Ravens Country
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Originally Posted by mahasamatman
Taken directly from United's Customer Commitment at http://www.united.com/page/article/0,6722,1507,00.html:

Basically, UA habitually ignores its own publicly documented procedures.
Was this from the COC?

I meant the part about them not changing the delayed departure time
Last edited by Benny8444; Feb 12, 2010 at 8:03 pm Reason: add info
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