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Thread: Departure Time Revisions. What is "official" and what is "modifable"
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Old Feb 12, 2010 | 7:57 pm
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mahasamatman
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Originally Posted by Benny8444
But UA does say to wait in the gate area during a delay.
Taken directly from United's Customer Commitment at http://www.united.com/page/article/0,6722,1507,00.html:
Given that customers may choose to leave the gate area once a delayed departure time is announced, it is our policy that a delayed flight will not leave the gate prior to the revised departure time, even if an earlier departure is possible.
Basically, UA habitually ignores its own publicly documented procedures.
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