Ring them up.
I just called and my account was reactivated. There is no notation on the accounts to say why they have been closed so the agent assumed it was IT error.
Warning noted, though, as my points balance is now quite high after cancelling a raft of reward nights and I don't want to lose them. Even cashed out as Amex Anyhotel cards my balance is worth quite a bit.
Last edited by Raffles; Feb 12, 2010 at 2:29 am