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Old Feb 11, 2010 | 3:31 am
  #2  
Weaklink
 
Join Date: Dec 2009
Posts: 65
Originally Posted by Lilsurferchick
customer service rep now says its all weather related, so no compensation owed.
I would be amazed if they didn't say that.

Originally Posted by Lilsurferchick
I`m a total newby at complaining to airlines (and to this forum), so don't know how to best state my case. Threads very useful.
In any complaint, I would refrain from mentioning the subsequent delays due to weather, making casual friendly introductory comments about today's weather, using any word that sounds like "weather", saying anything that might sound like the word "weather" in some other language, etc.
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