Originally Posted by
Ritz
Is this a "hold" or a refundable fee? I don't understand the concept of a security "fee", as it would cover a charge not going through, as you say, but when it does, wouldn't the fee be released/refunded??
Or are we talking essentially another fee that they've just lent a BS name to?
It was definitely not refunded for me. It is indeed to pay their insurance premiums to cover any potential loss (not just from my transaction but overall). Let's see if Phillip from ChargeSmart says something about it.