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Thread: "No upgrade on reward stays at Hampton" - clerk says this is a new Hilton rule
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Old Feb 10, 2010 | 4:50 pm
  #18  
cblaisd
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Originally Posted by 1234more
PHLGovFlyer is right, there are no upgrades at Hampton. If they give you one that is great, but it isn't a perk that you are entitled to at any time. It isn't a "new rule" as the desk clerk had stated, that has been the rule all along. I love when I get upgraded, but don't complain when I don't because it is a request, not a guarantee.
Uh, I've said twice that I know that it's not an entitlement, and I am not complaining -- just curious.

Originally Posted by 1234more
This is copied and pasted from the Hhonors web site
.
"Either upgraded accommodations (subject to availability and does not apply to suites) or an amenity at Hilton Family hotels, as determined by the hotel........."
Once again, I understand that.

I am not asking whether one can expect an upgrade at a Hampton on a reward stay, but whether there is some corporate new rule that always disallows any upgrades on reward stays.
Last edited by cblaisd; Feb 10, 2010 at 5:03 pm
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