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Thread: "We are unable to answer your call at this time, please call again later"
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Old Feb 10, 2010 | 8:20 am
  #9  
JohnneeO
All eyes on you!
20 Years on Site
 
Join Date: Jun 2005
Location: EWR
Programs: Marriott Bonvoy Lifetime Gold (Current Platinum), United Mileage Plus, Avis Preferred
Posts: 850
Originally Posted by puddy
I called the Elite line three times last and never waited more than 30 seconds for an agent (even after the line saying it would be a 5 minute wait). Called the Online Support line this morning at 6:45 AM and got to someone in about 2 or 3 minutes. YMMV.
No problems getting through on the elite line last night (around 5-8 PM). I had to call twice; once to rebook my EWR flight to Thursday, and then again to process a seat change that would not process online.
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