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Old Feb 9, 2010 | 12:41 pm
  #11  
SanDiego1K
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Originally Posted by peteropny
SPG underdelivers on their promises while Hyatt often overdelivers while under-promising.
+1

AND Hyatt has written guarantees - free internet, free breakfast - on which they do deliver.

While a one stay is important - after all, you only get one change to make a first impression - what will be far more significant is your experience with your first 10 or 15 stays. I had to stay that many as an elite in any program, whether Hilton, Starwood, Interconti, or Hyatt, to have a true sense of how its partner hotels delivered.
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