FlyerTalk Forums - View Single Post - Elite status errors -- and their correction
Old Feb 8, 2010 | 12:39 pm
  #73  
aaupgrade
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Originally Posted by jpowers25
At the end of the year I had 74 nights and rolled over 24 nights. I needed one night by April 30 for 75 and platinum b/c of the 12 month rolling status. I was moved to Platinum with this whole mess up. I stayed one night the first week of January. So, I rightfully was platinum. Now, they've moved me back to gold. I'm sure that if I call, I'll be moved to Platinum. It's annoying that I need to call though.
They probably will if you call.

Keep in mind that, as mentioned numerous times over the years (feel free to do a search), that the rolling 12 months was an undocumented benefit that could be taken away at ANYTIME. It appears as though that is exactly what has happened. Unfortunately you have nothing documented to fall back on. [SARCASM]Yes it is annoying to call to ask for a benefit for which you are not entitled according to the documented rules.[/SARCASM]
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