Originally Posted by
RChavez
Well, you generally view the pax lists by flight. And they would know which flights are experiencing IRROPS. Alternatively, I can't remember for sure, but there is an entry to list the flights departing from a station, but I don't think you can pull passenger lists that way.
So they would pull the pax lists for all flights experiencing IRROPS and scan for AC members and then proactively assist them?