FlyerTalk Forums - View Single Post - Does American Express have no Customer Relations department
Old Feb 8, 2010 | 10:05 am
  #3  
mia
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
10 Countries Visited
20 Nights
2M
20 Years on Site
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,821
Originally Posted by dgcpaphd
When I called American Express...I called American Express again
Why are you calling? I have always achieved much better results using the secure email facility on americanexpress.com, which has the important advantage of creating a record of your interaction for accountability purposes.
mia is offline