Originally Posted by
ex-ams
When I had my passport stolen, I went to ask if I had to re-register with my new one and I was told no. The next time I went to use IRIS, it spat me out backwards
To be honest I find the staff in the LGW IRIS to be a little bit unfriendly and not so helpful. I always feel like I am a burden to them for asking a question. Our request to be registered was met with huff's and puff's.
I am going to ask again also because I am not sure if our expiry date is near.