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Old Feb 7, 2010 | 4:06 pm
  #113  
RS250Racer
15 Years on Site
 
Join Date: Jun 2006
Location: Asia
Programs: RVT 1K
Posts: 885
Originally Posted by Fly Me To The Moon
I did have a pleasant three-night stay, but I don't feel the Park Hyatt Zurich was all that it was hyped up to be. Don't get me wrong...nothing the matter with the hotel, just below my expectations. I did find the staff to be courteous, but not overly friendly...they were like a "W Hotel cold but friendly attitude". Room was ok, but nothing special. I've had better stays at other Park Hyatts.

Well I am here at the PHZ now and this kind of sums up my feelings.

As a Diamond there was no room upgrade, in fact I must be in the smallest room they have tucked at the very end of a corridor far from the elevator.

No Diamond amenity that I am aware of, although there was a small bag of some type of confectionery next to a welcome letter. Fresh fruit is included with all rooms according to the hotel brochure.

I ordered some eggs at breakfast, maybe somebody called in sick, I have had better eggs on an airplane, I am surprised they served it! The rest of the buffet is nice and from here on out I will stick with that. Service is fine but cold and mechanical.

I have stayed at a number of PH's around the world with the last being in Istanbul which I am now using as the benchmark to judge others, and the PH Zurich, while a fine hotel so far as I can tell is maybe more of a Grand Hyatt (GH Berlin is more Park like than this place!).

So a perfectly fine Hyatt but does not feel particularly special or especially welcoming and if my experience is any indication, do not expect *anything* special if you are a Diamond!

Glad I used FFN's here....or am I?
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