Originally Posted by
BlondyFA
If only that were true in the non-rev world. I wish that once we were assigned a seat it's ours.....but that's really not the case. The revenue pax comes first. IF I was the FA on that flight I wouldn't have asked the non-rev to switch. But that's just me.
I've even seen non-revs pulled off the flight once they're on it when supposed inbound misconnecting pax make it after all.
Originally Posted by
NastyNoble357
How did the paying passenger and his companion make it all the way until the flight closed and everyone boarded before they decided they just had to sit together. There was online check in, there was check in at the counter, and there was the gate agent to handle this. Maybe someone didn't show up at the last minute and the non rev got the seat, but that doesn't make the paying companion have dibs on any seat unassigned.
And all of this assumes a perfect world. What if they pax misconnected and the flight was already full when they got rebooked on it? What if they got IDBed off an earlier flight? For all we know, they could've already been disserviced in some way by the airline, which is why they're in this predicament. They may not have the luxury of checking a bunch of times if they've already been disrupted in some way.
Perhaps they had asked the GA for seats together, and the GA didn't help. CO doesn't have an electronic seat request list like some other airlines, so this is more work for the GA who may not want to be bothered.
The trade was a middle for a middle, and while it was towards the rear of the aircraft, there is no legroom bonus or anything up front on CO. It was still a comparable seat, and the net impact was what, 1-2 minutes longer deplaning time vs. allowing two customers to sit together for a 5-hour flight? I would hope the non-rev wouldn't mind doing it as a courtesy to the customer.