Originally Posted by
angik
My brother is having trouble with his passport application.
First they said his birth certificate is invalid so he has to send off for a new full form.
They are also saying that his drivers license is invalid. It is a new license he got within a month or applying for his passport so it's not expired and has his current address.
Now - 5 weeks after he applied he gets a letter telling him that he needs to send a different birth certificate, 5 points of id and provide: every address he has ever lived at, every school he has ever atteneded, every job he has ever held and the names and addresses of every immediate family member.
Wouldn't be such an issue - expect we are going to Mexico in 15 days!!
Does anyone have any advice on how to speak to a real person to help get this expidited or how he can find out why his drivers license was considered invalid?
Thanks!!
Where was the driver's license issued (i.e. for which state)?
Are you talking about an application for a US passport?
Has he ever held a US passport before?
If not, does the name on his Social Security card match the name on his driver's license?
Does he have a state-issued birth certificate or certified copy with a raised seal on it in the same name as that on the driver's license?
Proof of citizenship can be demonstrated by various means as can proof of identity -- both are required to be demonstrated -- but the best way to do that in an absolutely timely manner involves using a US Passport Agency office.
It sounds like the passport-issuing facility is concerned about fraudulent-attempt to acquire a passport. It's not fun having to resolve such concerns but they are possible to resolve if you and a couple of other US citizen relatives work at resolving the matter in-person at a US Passport Agency.