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Thread: Business 101
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Old Feb 5, 2010 | 8:51 am
  #13  
ohmark
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Originally Posted by socrates
I do believe you're being a little harsh here, the extended stay brands do train their staff that extended stay guests are their focus, guests recieve discounts based upon their length of stay because the hotel has a lower cost of doing business when guests are staying longer - while I can appreciate that you feel the discount should be applied to short term stays as well that simple isn't the brands business model (yes it might make sense for the hotel in your situation to extend the discount, I can't speak to that)...to claim the training is faulty without having a complete understanding of the brands business model though is.....
With all due respect Socrates, the business proposition put forth by the OP is a no-brainer. And it's really not "short term" versus "long term". It's repeated four night stays as opposed to a single five night stay. I agree that training might not be an issue, but common sense might be. A front desk person when presented with such a business proposition that would give the hotel many, many nights should, at the least, put the customer in touch with the general manager before turning down the proposition cold.
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