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Thread: Elite agent, "Oh, I have to get off of the phone" - Award Search Limits
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Old Feb 4, 2010 | 8:14 pm
  #65  
jimrpa
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Originally Posted by socrates
which I suspect is one reason every elite call was offered the opportunity to rate the agent
At first, I thought that was clever/a nice touch. After the 50-billionth (or something like that) time of the annoying recording inviting me to respond to a short survey after the call, I'm ready to scream. I don't need to grade EVERY FREAKING INTERACTION WITH DELTA AIR LINES! I just want to conduct my business and go on my way. I don't mind the occasional survey, but Delta's approach is like some websites, where every time you go to the website, you get a "Your Opinion Matters" popup.

If this practice came from Northwest, I wish they'd send it off to VCV right away.
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