Originally Posted by
OutAndAboutt
Is the additional purchase refundable? And how much notice was provided? (Were you ever proactively notified of either the upgrade or correction?) What would make you reasonably believe the upgrade was not an error?
In my case:
No, the purchase was not refundable. I was notified of my new status when I logged into my account, I knew what additional perks come with Platinum status, and I reasonably assumed the bump was legit as I had a flurry of activity that I thought might have qualified under either the "platinum challenge" scenario, or perhaps their loose rules for bumping when someone is close or otherwise showing aggressive usage patterns.