Just a follow up... the DM points show on the online receipt for Avis but not the paper copy given at the airport. So far I see 3498, 3677 & 3521 for the 3 rentals I made since 1/1/10. so as far as Avis is concerned this is not their issue. However, none of these are posted to my DM account. Sent a note to CP support for guidance on why these are not showing.