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Thread: KVS Availability Tool
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Old Feb 1, 2010 | 7:49 am
  #2961  
FlyerGoldII
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As per the other thread:

http://www.flyertalk.com/forum/air-c...-aeroplan.html

under what circumstances would the Aeroplan agent state that there is no award availability on AC or one of the Star Alliance partners, but the ANA/KVS tool states there is such availability? If the ANA/KVS tool is correct, is it possible that the Aeroplan agent is incorrect about Aeroplan availability, and do we have an appeal process?
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