I finished last year with 72 nights. So, I rollover 22 nights, just got 3 more from a 3-night stay in MCO, and now the 10 "apology" nights. Throw in the 10 VISA nights which I havent gotten yet, and I'm up to 45 nights already for 2010. SO I really only need to scrape up 5 more paid nights to keep the Gold for 2011.

I didn't expect to get comped to PLAT and I'm not upset that they reduced me back to Gold. But, wouldnt it make more sense for Marriott to let me keep the PLAT and zero-out my rollover nights? Now, I have little incentive to achieve over 50 nights. If I dont think I will close the gap between 50 and 75 this year, why not re-qualify for Gold and switch to Hilton?

Essentially...if you finished 2 or 3 nights short of the next level, and they "comped" you the status, they gifted you the remaining 2 or 3 nights to get to the next level. Now, instead, they are gifting me 10 nights for screwing up the process...see where I am going here?

I did appreciate the email, I felt it was sincere and straight forward.^ I'm just wondering if Mariott looked closely at the folks who they "goofed" that were within reasonable striking distance of getting comped to the next level anyways.