Originally Posted by
bocastephen
I would NOT rent from this location. They are extremely anal about even a single molecule being out of place on the cars at return, which is something this location has a reputation for.
They tried to get me for $700 after 'finding' a scratch UNDER the bumper on a car I returned - they literally had someone slide under the car and check under the bumper and bodyframe for scrapes and scratches.
It's basically a scam - they hire Pureco to go after you and collect on "damage" you may or may not have put on the car. They never actually make the repairs unless it's a serious smashup so they can try to nail multiple renters for the same damage.
My Amex insurance rep told me about it and went to war with the location and Pureco, but ended up paying because Pureco just said they would screw me over.
Interesting reading this. I had a similiar experience on Friday when i dropped off the shitbox Malibu (about all this location has) they gave me (even though I'd reserved an SUV and am an Exec Elite). Guy actually got on the ground in front of the car to look at front bumper. I laughed at first, he wasn't fond of that gave me quite a glare as my receipt was printing.
As for the employees? Far and away worst I've found at any National agency I've been to across the country.
Watch yourself at this location. I've made my corp travel agents aware of this in hopes to avoid them during any future visits to SLC.