Originally Posted by
Nick1957
My invoices are sent to a central expenses dept for processing.They are out of my hands by the time I realise points are not credited . Now that Accor have moved to " automatic " points crediting at least half of their points need to be chased up. Utterly dreadful.
one thing I learned with Accor, when I stay at one of their hotel for business, is to always make a copy of the invoice for you before giving the original to your accounting dept for expenses reimbursement.
Regarding their new system ensuring automatic crediting of points, in my experience, it has been very efficient. All my points have been credited so far.