FlyerTalk Forums - View Single Post - Best way to reward CO employee for exceptional service
Old Jan 30, 2010 | 3:23 pm
  #8  
JetSet78
 
Join Date: Nov 2006
Location: In a van, down by the river.
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Posts: 497
Originally Posted by Continentalworld
Should I give details on the problem I had with my reservation (in the note to We Care) or just highlight the agent's outstanding performance?
Definitely include the detail as to how it benefited you, etc. - just further helps illustrate the above and beyond you noted below. ^ Just be careful you aren't being "too detailed" as mentioned by other posters.

Thanks for taking the time to report!

Last edited by JetSet78; Jan 30, 2010 at 6:36 pm Reason: Clarity
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