FlyerTalk Forums - View Single Post - Best way to reward CO employee for exceptional service
Old Jan 30, 2010 | 3:07 pm
  #7  
Continentalworld
 
Join Date: Jul 2009
Programs: Continental Plat, SPG Gold, Hyatt Platinum
Posts: 43
Should I give details on the problem I had with my reservation (in the note to We Care) or just highlight the agent's outstanding performance?
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