Originally Posted by blake5377

Ah thank you all for all this great info...

Today I called CO... I gave them my complain and will follow up with an email to see what we would get... anything from a ticket voucher (free flight?) to free milage...

Which you think they will give me from this incident?

I also added that 3 of us were not received the proper special meals we requested... So they said 25 bucks off... (oh great, after 4 plus hours of waiting for a flight and then not getting the speical meal...) I could live but it just adds to the fact...

And for the first hour on the plane smelled some sort of toxic gas smell...
So I added this to the complaint... just to add it up, which I m wondering if it will help in the long run.

Should I just wait to see when or if they get bak to me? Or anything else you recommend?

Somebody else at CO said I would prob get a free flight out of my experience.... (who didnt work the complaint department)
So if they send me an email saying I just get a few bucks off or not many extra millage, what should I do?
Do you think 4 of us would get free tickets?

I mean in the end run we did make it back safely... but with mechanical delays (which today they said they were shipping a part to help close the door for the plane, and thats why it took 4.5 hours) So very odd how they had this problem even though the other flights which got them to Frankfurt were fine... odd...

What ya think? Free travel voucher? Or just milage?

Thanks for all of your great responses!!!