Originally Posted by
TSO1973
I completely agree with you here. Contrary to what appears here on this board, there are many TSO's out there who do try their very best to do their jobs with respect and courtesy to the passengers. Unfortunately it's the bad ones we all hear about. It's a well known fact that word of a bad experience get's out exponentially faster than a good experience does, and that while unfortunate, is simply the reality. I'm sure many of the most ardent disparagers of TSA ( hi Spiff!) have had decent encounters with TSA, but it's the bad encounters that get the attention.
I don't doubt there are good people in TSA. Problem is though we never know who we're going to get, and TSA management has no interest in filtering out the bad apples so we're reasonably assured we're going to get a "good" one. TSA has way to many bad ones that it will have a perpetual PR problem until it addresses it (and stops trying to spin its way out of stuff).
Of course, this isn't even addressing the security aspect.
