Originally Posted by
IAHtraveler
I had 2 VDB certs (09TCV) and one cert that I took instead of a hotel during a MX issue (again it was 09TCV). Should they work? I booked 3 trips & tried to use them and the website wouldn't accept them, but no error was given. I called & was told that it was because it wasn't CO metal all the way through.
They should work, unless there was a policy change.
How many agents told you this? If it was just one, they were likely BSing you to get you off the phone. Gotta keep those call times low, after all!