FlyerTalk Forums - View Single Post - Are FFNs refundable?
Thread: Are FFNs refundable?
View Single Post
Old Jan 29, 2010 | 2:57 pm
  #6  
Smart Shopper
 
Join Date: Jul 2007
Posts: 567
Originally Posted by bmw303
If I book a stay using an FFN, and decide to cancel that stay, will I get my free night certificate (from "The Next Big Thing Free Night Award" promo back?
This depends on "Cancellation Policy" of your confirmed stay in question. If you have passed this date, you surrendered these FFNs. BUT as always, CS is known for excellent customer service ...
Smart Shopper is offline  
Reply