Originally Posted by
Continentalworld
Thank you. That's all I needed to know. In this tough economic times, a praise from a satisfied costumer might be worth more than a gift.
You are absolutely correct, and good on ya for reporting good service. There are lots of complaints aired on this forum (see all the compensation threads today) and so there are very many more that CO themselves get, but it is equally important to report good service and recognize those employees.