Ha ha ha ha ha ha ha! Can`t believe this now. I decided to E-mail Skywards and ask a simple question to sort this once and for all "My account says I need 9,069 tier miles by my review date, can you please confirm my review date as I can`t seem to find it anywhere?" So I don`t get a reply from them, however when I logged into my Skywards account this morning I read......
"You require 9,069 additional tier miles by 31 Jan
2056 to renew silver"
And I thought my Alfa Romeo had Gremlins! I think some of them have escaped and jumped into EK`s computer lol!

Same here - take screenshots to prepare for a lengthy battle with Skywards customer support.