FlyerTalk Forums - View Single Post - Consolidated "Check Your Itineraries for Schedule Changes" Thread [2010 Onward]
Old Jan 28, 2010 | 5:40 pm
  #57  
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Originally Posted by airtrainer
Well I didn't accept anything, they just changed the booking without notice and then sent me an email reading "warning, your schedule has changed"...
There is a interesting gray period between a schedule change and the acceptance of the change, at that point the traveller has some room for negotiation with UA. Depending on the amount of change (especially if over 2 hours, as in this case), UA may be willing to look at alternative routings and waive change fees or even a full refund without penalty. It is best if you have have an alternative in mind.

However, if as channa mentions, your travel agent has accepted the change for you, a power you may have delegated, then the negotiation window is closed and your beef is with the TA.
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