FlyerTalk Forums - View Single Post - UAL.com 'chat with live agent' during booking
Old Jan 28, 2010 | 4:17 pm
  #47  
rsolomon
 
Join Date: Jan 2009
Location: COS
Programs: United 1K
Posts: 464
Originally Posted by WineCountryUA
On the CO site you have the chance to "talk" with Alex, a "virtual" agent. Maybe that is what UA is attempting to contrast to ???
Ahhhh, I've missed that priceless opportunity - when frustrated "talking" to one computer (the .bomb website) to be offered a chance to increase my frustration by "talking" to another one!

"Would you like to play a game?" </WarGames>



Richard
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