I also got the official apology email. Kudos back to Marriott to at least acknowledge the mistake and communicate it to the members.



Dear ni2mi2,

While adding the Rollover Nights you earned into your Marriott RewardsŪ account, we made a processing error that double-counted these nights and resulted in you incorrectly achieving a higher Elite status level.

We apologize for any confusion this has caused.

This error has been rectified and your correct Elite status has been restored. To thank you for your understanding, we have awarded 10 bonus Elite nights shown in the promotional nights category in your account.

Rollover Nights will again be offered in 2010 and we hope you'll be able to participate in this popular promotion.

Thank you for continuing to travel -- we're eager to welcome you to one of our fine properties again soon.

Thank you,
The Marriott Rewards Team