Originally Posted by
longing4piedmont
The last one ended January 15th
I fully qualified for the last Megabonus - hit the 25K miles offered to me. Not sure how that's relevant, though.
Originally Posted by
tvetter01
But with zero stays, there's no argument to be made that you could reasonably rely on the fact that you're entitled to platinum status. It's just a matter of degree, so unless you were very close, I don't see it.
You are correct in that if the matter had to be decided by a judge, they might think that someone claiming to think their Platinum status was real (i.e., not reasonably suspect it to be an error) was full of it if they hadn't stayed a single night the year before. The person's familiarity with the way the system works would come into question. My mother, for example, probably wouldn't have a clue. By the same token, she'd be extremely unlikely to be booking because of status, or booking online at all, for that matter
Originally Posted by
tvetter01
You seem to be thinking of this as a legal matter, but as socrates pointed out, you're obviously very educated on the subject, and you are an active participant in a forum full of other knowledgeable people that had been discussing the issue as a possible error for essentialy the entire time you had the elevated status. Sorry, Charlie. A reasonable person with your knowledge of the issue would have to have known that there was a possibility it was a mistake that would be corrected.
My first reaction was, indeed, that it might be a mistake, but upon reading about the Platinum Challenge and the rolling calendar - subjects I didn't know much about - I presumed that my bump was probably the result of the system recognizing that I had a flurry of activity that justified it. I read stories about others being surprised by bumps, and others who had status bestowed or renewed despite falling short of requirements, and figured I fit in. I went ahead and booked, thinking it was real.
Originally Posted by
ediemac1
This error has been rectified and your correct Elite status has been restored. To thank you for your understanding, we have awarded 10 bonus Elite nights shown in the promotional nights category in your account.
I think this is a very fair response, and puts the legal aspect to rest, as someone would be hard-pressed to argue that this resolution doesn't compensate for any detrimental reliance. There could be extreme cases to the contrary, but I doubt it. Thanks for the quick and fair handling - it's a reason I'll continue to do business with Marriott!
Originally Posted by
pinniped
The primary reason I am so rarely upgraded at Marriott is because I don't CALL the Plat line and ask them to put a note in my reservation, in
BOLD, that I'd actually
like an upgrade?
*If* this is true, I agree, very disconcerting. Given that Marriott has made a bunch of nice tech upgrades to their site, we could hope they'd institute an auto "upgrade request" that shows on your reservation, much like the airlines do. Would be a superb improvement, but I'm not sure it's one we can expect.
Originally Posted by
lexdevil
If you (or anyone else for that matter) need to impress your wife with Marriott plat status, you have far greater issues to attend to than the one that is the subject of this thread. I would suggest that anyone in this position spend a little less time haunting the FlyerTalk boards and a little more time with family.
Indeed, it would only an illustration of an extreme. If I had to impress my wife with something like this, I wouldn't be with her. However, *if* someone was reasonably relying on the status for an aspect that isn't made up for with cheese and points alone, they could pursue that angle. The resolution of 10 bonus nights, in my opinion, is in line with fair compensation that should dissuade anyone with a case to make from proceeding. I'm quite pleased with the way Marriott has handled it.