FlyerTalk Forums - View Single Post - Changing date of flight - horrible customer service
Old Jan 28, 2010 | 8:32 am
  #5  
xxxxx
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Join Date: Dec 2006
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The issue with MFUs is that for years and years, any part travelled itinerary changes meant you lose the upgrade. Only recently have BA changed this and so I can see where confusion may be coming from with some agents you speak to.
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