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Changing date of flight - horrible customer service
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Jan 28, 2010 | 8:32 am
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xxxxx
Join Date:
Dec 2006
Posts:
1,591
The issue with MFUs is that for years and years, any part travelled itinerary changes meant you lose the upgrade. Only recently have BA changed this and so I can see where confusion may be coming from with some agents you speak to.
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