Originally Posted by
pinniped
Or, to be more precise, the notion that the reservation comments would trump other factors in determining upgrades is what's irritating.
Given
Socrates' reply, this is most likely a misinformed or over zealous phone agent. As always, I'm not sure I would take as gospel what a single phone agent tells someone during a phone conversation.
I guess you could try calling the elite line for ever reservation you have this year and then let us know if you noticed any difference in your upgrades.