Originally Posted by pinniped

Whoa...not to threadjack too much, but that's a pretty BOLD statement made above!

The primary reason I am so rarely upgraded at Marriott is because I don't CALL the Plat line and ask them to put a note in my reservation, in BOLD, that I'd actually like an upgrade?

In 2009, I received -> one <- true suite upgrade. Lots of other "semi-upgrades"...and never anything I'd consider a downgrade or "bad" room. I've never really bellyached about it because I know upgrades are never guaranteed and most Marriotts aren't configured with a lot of true suites to begin with.

But the notion that I'm supposed to be CALLING Marriott every time I book a stay online to get an upgrade request noted is really irritating. Or, to be more precise, the notion that the reservation comments would trump other factors in determining upgrades is what's irritating.

Sorry about the rant/threadjack...