Originally Posted by
halls120
Originally Posted by
Trollkiller
I am a bit more forgiving IF someone is attempting a joke and it falls flat. I have made similar comments in a work capacity, most of the customers enjoyed the joke, some did not. Of course when I made my jokes it was obvious by my body language, smile, and slight change in voice that I was joking. Sometimes it still fell flat.
Are you a government official who has discretionary enforcement authority over your customers? If so, you were wrong to make that kind of joke as well.
And did your joke consist of a personal wish to make your customers' experience worse? The guy was basically saying "you're complaining about the WBI but I want to make airport security even more miserable." Yeah, real funny.
If I said to my customers "You think this is expensive? If I had my way, we'd charge you 10 times more to give you half as much. Ha ha ha.", I'd be looking for a new job an hour later.
The sad thing is, for every TSA person who would say something like that to a passenger, there's probably another 5 or 10 who have the same wish but know better than to express it out loud.