this place SUCKS, however all the rental car places in SLC suck. I rent every week here and the National is owned by a Chevy dealership in Wisconsin that requires only cars on their lot to be used at SLC. You have no choice in car, they are anal about upgrades and they have no premium cars (they also won't upgrade you to an SUV). unless you are willing to shell out a ton of cash for an SUV, you will be getting an Impala or Malibu with the possibility of being stuck with a Cobalt or a G6. those are your only options.