Well, over the last few days I've become convinced that the Presidents Club is a miserable product, and the usurpation of PC locations by the RCC is a net positive for CO flyers...

Anyway, I've been doing a fair bit of travel on UA lately, moreso now than ever before. I'll let my paltry 2P status lapse in favor of crediting everything to CO, especially in light of full elite bonuses and 100% EQM on all fares.

UA has been doing a very good job lately. Here are some things I enjoy about the Friendly Skies experience:

- Espresso machines in the RCC
- A fair number of domestic widebodies
- Generally clean interiors
- Pillows (hear that, CO?)
- Blankets that aren't hidden in a sealed bag in a FC overhead
- Channel 9
- Compensation for virtually any service disruption, no questions asked
- Explus
- Cheaper fares on transcons ex-JFK with a high-quality product
- The bar at the ORD RCC near C-18 when a 777 or 747 is on the stand
- Lots of celebrity sightings
- Wider A319/A320 cabins (compared to the 737s)
- About 100 757s with 24 F seats
- Lots of 777s
- 747-400s
- Flat beds in C on the 767s (I feel like we might have to wait years for CO to get around to installing new BF on theirs!)
- Service to all the major ski destinations (except SUN and MMH...)
- More reroute options and liberal rebooking policies in the event of IRROPS
- That cute F/A that I always seem to see on my EWR-XXX flight (I think she's married, but whatever)

Can't really speak much about US except for the fact that they are excellent for mileage redemption and their facilities at CLT, PHL (A-East and F), and PHX are generally quite good.

CO, on the other hand, has a much narrower focus, IMO, than UA. CO delivers a smaller range of products, but does a good job on a very consistent basis. Such an approach really breeds a sense of familiarity, which would explain why I always seem to feel 'home' on a CO jet. UA is a larger, more complex operation, with more fleet types, service products, hubs, and nuances that are both better and worse than Continental. One area where Continental has UA beat, hands-down, is overall consistency. I don't think anyone does a better job than CO in that regard (I rarely fly WN, as a Newark-based traveler).