Originally Posted by
salvadors
Thanks, that's useful to know. Quite a few people have referenced LH still quoting these though, so is it just one of those things that they use primarily in the hope that people don't know better,
Essentially, yes.
Originally Posted by
salvadors
and all you need to do is firmly point out their liability? Or do you tend to end up having to fight for full reimbursement?
It depends, but in most cases, if you provide the appropriate documentation and properly present your claim, they will issue a payment.
Originally Posted by
salvadors
Is there likely to be any haggling over what 'require' means, though? If they manage to find and return my luggage after, say, two weeks, are they able to claim that I probably didn't need to replace five shirts yet: maybe two would have been more reasonable? Similarly I don't necessarily need to replace the books that were in my luggage just yet: I'd certainly like to finish reading one I was in the middle of, but for ones I hadn't started yet, I can always read something else in the meantime...
That would be extremely unlikely.