To be honest with ya, a screeners are basically fighting a battle on two fronts. One being the public and the other is their own management. I myself would always give my information if a pax wanted it but others are very reluctant because management is always looking for a way to accuse screeners something. It's really a no win situation for a screener. If a positive comment form is submitted the screener will never here about it from management. But if it is negative than watch out, you will be pulled into the "interrogation room" for a counseling. This is how it was at my airport (CVG) but i imagine it is the same nation wide. Remember screeners are treated as a warm body to fill a position and nothing more.