FlyerTalk Forums - View Single Post - A|Club missing points and no invoice
Thread: A|Club missing points and no invoice
View Single Post
Old Jan 25, 2010 | 7:01 am
  #4  
MorganB
30 Countries Visited
2M
All eyes on you!
20 Years on Site
 
Join Date: Jul 2002
Location: Dallas, Texas
Programs: AA Exp. Bonvoy Gold, Hilton Gold, IHG Platinum.
Posts: 1,206
Originally Posted by PROACTIVE
Call the hotel and ask for a copy of the invoice. Then forward the invoice to A club.
+1

I have found this is the ONLY way they will credit the points. I had a stay at a Sofitel that did not credit and I misplaced the invoice. I contacted the hotel numerous times for the invoice to no avail. I provided my reservation information as well as a copy of my credit card statement to Accor. I was never credited the points.
MorganB is offline  
Reply