Do you honestly believe that everyone who posts the body slams against TSA woke up one morning and decided to hate everything and everyone associated with your despicable agency? I sure didn't. TSA worked hard for me to feel about it the way I do now.

So what is your despicable agency doing to fix the PR nightmare it created for itself? Listening (and I do mean listening) to valid complaints and fixing those complaint items? Sadly, no. From the outside it looks as though TSA operates only in damage control mode (cue in klaxon) while rearranging the deck chairs on the Titanic. Has it fixed any of the complaints passengers have had? Perhaps the issue with most of the barkers was taken care of but it was replaced by several other, still more obnoxious additions to the SOP.