Originally Posted by
kwang01
What's the best way to complain to CO about experiences on flights? Not to go into details, but I recently returned from a trip to Singapore and flew CO with connection to *A partners booked via CO.com. The connection were surprisingly painful and should have never been offered as options. I would like compensation for my time and trouble. Any thoughts?
Care to share details, like where was your connection, who were you connecting from/to, and how long was your connection?
Also, when changing carriers, even within the same alliance, it's not unusual to have to go to a transfer desk at your connection point to pick up an onward boarding pass.