Originally Posted by
hellyea
Anybody else able to confirm if you cancel a refundable ticket fully purchased with "non-refundable" e-credits will resuilt in a new e-credit with a new expiration date?
I can confirm. I purchased a $1700 REFUNDABLE ticket on 1/10/10 with a $1900 NON-REFUNDABLE voucher which had an exp date of 3/18/10.
After that reservation, I was issued a new NON-REFUNDABLE voucher for $200 which expires on 3/18/10.
I cancelled the $1700 REFUNDABLE ticket on 1/20/10, and then ended with a REFUNDABLE eCredit expiring 1/19/11.
Net: two vouchers - 1) $200, NON REFUNDABLE, exp 3/18/10, 2) $1700, REFUNDABLE, exp 1/19/11.
That said, the website will not permit you to use the two together .. on the phone escalating through customer service to make a reservation using the smaller one first
